Cancellation Policy

Your appointment time is reserved just for you. When an appointment is cancelled late or missed, that time can rarely be offered to another client — so we ask for your understanding of the following policy.

Cancellations & Rescheduling

We respectfully request at least 72 hours' notice to cancel or reschedule any appointment. Cancellations or changes made with less than 72 hours' notice, and missed appointments, may result in a non-refundable cancellation fee of $250.

No-Shows

If you do not arrive for your appointment and have not given us notice, you will be charged a $250 no-show fee. Arriving more than 20 minutes after your scheduled start time is treated as a no-show.

Late Arrivals

If you are running late, we will do everything we can to accommodate your full appointment. Service time may need to be shortened so we stay on time for other guests; shortened treatments are charged at full value.

Deposits

Cancelling or missing two or more appointments may require a deposit to book future appointments. Deposits are forfeited if you do not show up for your appointment.

Card on File

A credit card is required to book any service at GOODSKIN. Cards are stored through a secure, encrypted process and are only charged under the terms of this policy.

Refunds

Our treatments and products are irrevocable once used, so we do not issue refunds for any product that has been injected or used during treatment. If you are not satisfied with your results, please book a follow-up appointment so we can address your concerns.

Questions? Contact us at info@goodskinclinics.com or 310.400.6534.